PRIVACY POLICY
Last Updated: June 26, 2026
1. Introduction
Welcome to 10:31 Performance LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit an application, inquire about our services, purchase coaching services, or otherwise interact with us.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, phone number, billing and payment details, and any information submitted through contact forms, applications, questionnaires, consultations, surveys, or coaching inquiries.
To determine whether our services are appropriate and to provide personalized recommendations, we may also collect health and fitness information that you voluntarily provide, including your exercise history, training goals, nutrition habits, injury history, lifestyle habits, activity levels, progress information, and other health-related information.
When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, operating system, pages viewed, time spent on pages, referral sources, website interactions, cookies, analytics information, and advertising interaction data.
3. How We Use Your Information
We use your information to:
Respond to inquiries and applications.
Evaluate whether our services are a good fit for you.
Communicate regarding our services.
Provide coaching and customer support.
Process payments and transactions.
Deliver educational content and resources.
Improve our website and services.
Analyze website traffic and user behavior.
Measure advertising effectiveness.
Create custom audiences and remarketing campaigns.
Comply with legal obligations.
Protect our business, website, and users.
4. Cookies, Analytics, and Meta Pixel
Our website uses cookies, pixels, and similar technologies to improve website performance and better understand how visitors interact with our content.
We use the Meta Pixel to track activity on our website, including pages visited, actions taken on our website, browser and device information, IP address, referral sources, and advertising interaction data. This information helps us measure the effectiveness of our advertising campaigns, improve our marketing efforts, create custom audiences and remarketing campaigns, and deliver more relevant advertisements to individuals who have visited our website.
You may disable cookies through your browser settings; however, certain portions of the website may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that assist in operating our business, including payment processors, website hosting providers, email service providers, customer relationship management software providers, scheduling software providers, analytics providers, advertising platforms, and contractors or service providers that assist in delivering our services.
We may also disclose information if required by law or if necessary to protect our rights, property, safety, or business interests.
6. Data Security
We use commercially reasonable measures to protect your information. However, no method of electronic transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Communications and Marketing
By submitting your information through our website, you consent to receive communications from 10:31 Performance LLC, including emails, phone calls, and text messages regarding your inquiry, application, coaching services, and occasional marketing communications. Message and data rates may apply.
You may opt out of marketing emails by using the unsubscribe link provided in such communications, by replying STOP to text messages, or by contacting us directly to request that we discontinue marketing communications. We may still contact you regarding administrative matters related to your inquiry or services.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.
9. Children's Privacy
Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information and to opt out of certain marketing communications.
To exercise any of these rights, please contact us using the information below.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated Privacy Policy on this website.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
10:31 Performance LLC
Email : [email protected]
Phone : +1 828-547-9301
Website : huntersmathers.com